SOUTHERN TASMANIAN TOURIST INFORMATION
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    • Activities sorted by Price
    • Walks >
      • Pelverata Falls
      • Centurion The Worlds Tallest Flowering Tree
      • Billy Browns Falls
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      • Southernmost Place in Australia
      • South Coast Track
    • Food and Wine >
      • Home Hill Winery
      • Cider Cafe and Museum
      • Kermandie Waterfront Hotel Restaurant
      • Stockmans Restaurant
      • RanelaghGeneralStore
      • Apples Cherries and other fruit
    • Wilderness Flights >
      • Full Day in the Wilderness
      • Wilderness Flight Winter Special
      • Personal story: My day in the wilderness
    • Waterway Cruising >
      • Calm Water Cruise Huon River
      • Huon River Sailing Cruise
      • Bruny Island Cruises
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      • Bonorong
      • Hastings Experience
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        • Photography Experience
      • WildlifeTasmania
      • Fishing Southern Tasmania
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      • Adventure Challenges
      • Tarkine Walking Tours
      • Guided Tours of Tasmania
      • Farm Tour
    • Events >
      • Huon Winter Festival
      • DarkMoFo
      • Cygnet Folk Festival
      • MoFo
      • Taste of the Huon
      • Festival of Voices
      • Huon Blues Festival
      • Southport Regatta
      • TenDaysOnTheIsland
      • Tasmanian Public Holidays
    • National Parks
    • Town and City
    • Tasmanian Wildlife
    • Museums Art and Heritage >
      • Ida Bay Railway
      • ProjectX Transformer
      • Green Lens
      • Aboriginal Heritage
      • Mona Art Museum
      • Bruny Island Quarantine Station
    • Markets
  • Accommodation
    • Online Instant Bookings
    • Discount Rates
    • Specials
    • Budget >
      • ArtHouse BnB Huonville
      • Backpacker
      • Wwoof and HelpX Volunteer Exchange
      • Port Huon Cottages
      • Kermandie Waterfront Hotel
    • Mid Price >
      • Country Cottage Silverwood
      • Buttongrass Retreat
      • Old Woolstore
      • Corindas Colonial Cottages
      • Bruny Island Escapes >
        • Bruny Sunset Bay 3 Bedroom
    • Premium Luxury >
      • Little Seed Bed and Breakfast
      • Laidback Luxury
      • 2 On 2
      • Luxury Villa
    • Camping
    • Glamping >
      • Wilderness Camp Port Davey
    • Booking Terms
  • Travel Information
    • Custom and Bushwalker Transport
    • Travelling to Hobart and Huon Valley >
      • Hobart to Huon Valley Bus Service
      • Flight Arrivals Hobart
      • Spirit of Tasmania Specials
      • Flight Brisbane to Hobart
      • Travel Insurance Tasmania
    • Car Rental Hobart
    • Huon Pools and Gyms
    • Driving Directions Huon Valley
    • Weather in Tasmania >
      • Spring in Tasmania
      • Summer in Tasmania
      • Autumn in Tasmania
      • Winter in Tasmania
    • Southern Lights Aurora
    • Webcams
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      • Business and Groups
      • Gay Friendly Tourism
      • Gay Friendly Tasmania
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  • Blog and News
    • Tourism News Blog
    • Emergency Information Southern Tasmania
    • Tasmanian Geographic
    • Gay Friendly Tasmania Launch
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    • Contact Form
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    • Advertise
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    • Huon Valley Features

Cancellations and Refunds are only processed by email

Refunds are governed by a combination of the cancellation policy of the property that you booked at, the booking channel that you used to make the booking, consumer law. Even if you made a "No Changes No Refund" booking, there might be some instances where we can be flexible and arrange a partial refund. In general, the earlier you request a refund, the more likely partial refund can be made.
DO NOT TELEPHONE US AFTER HOURS for administrative purposes such as date change or refund requests. If we receive any after hours phone calls requesting a date change or refund, we will rigidly apply the published booking policy. Requests made by Email only will be considered for possibility of an ex gratia refund.
You can phone us after hours for emergencies, such as faulty equipment in currently occupied accommodation, driving directions to find us, medical assistance for in house guests. Our office hours are 8am to 8pm, 7 days. You can email any time [email protected] We will attend to your email during office hours. In general, third party booking cancellations are not refundable. However we will consider ex gratia refunds on a case by case basis.

 How did you make the original booking ? Please select a button below.
If you are not sure how you booked, check the first confirmation email that you received. This will be from the booking agency. You might also receive a confirmation from Huon Valley Escapes but this does not necessarily mean that was who you booked through.
Booked via a third party booking agency or website
An online travel booking site
Example: Expedia, wotif, Agoda, NeedItNow, Hotels.com, etc.
A shopfront travel agent
Your local travel agent office
Booked Direct with the accommodation property
Huon Valley Escapes
Phone, email or website
Yooringa Cottage
Phone, email or website
Buttongrass Retreat
Phone, email or website
Huon Bush Retreats
Phone, email or website
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  • Home
  • Regions
    • Map of Southern Tasmania
    • Itinerary Suggestions
    • Hobart
    • Bruny Island
    • Huon Valley
    • Far South
    • Channel and Kingston
    • Other Areas of Tasmania
    • Mainland Australia
    • explore
  • Activities
    • Activities sorted by Price
    • Walks >
      • Pelverata Falls
      • Centurion The Worlds Tallest Flowering Tree
      • Billy Browns Falls
      • HartzMountains
      • MountMiseryWalk
      • Southernmost Place in Australia
      • South Coast Track
    • Food and Wine >
      • Home Hill Winery
      • Cider Cafe and Museum
      • Kermandie Waterfront Hotel Restaurant
      • Stockmans Restaurant
      • RanelaghGeneralStore
      • Apples Cherries and other fruit
    • Wilderness Flights >
      • Full Day in the Wilderness
      • Wilderness Flight Winter Special
      • Personal story: My day in the wilderness
    • Waterway Cruising >
      • Calm Water Cruise Huon River
      • Huon River Sailing Cruise
      • Bruny Island Cruises
    • Guided Activities >
      • Bonorong
      • Hastings Experience
      • Photography Packages >
        • Photography Experience
      • WildlifeTasmania
      • Fishing Southern Tasmania
      • Adventure
      • Adventure Challenges
      • Tarkine Walking Tours
      • Guided Tours of Tasmania
      • Farm Tour
    • Events >
      • Huon Winter Festival
      • DarkMoFo
      • Cygnet Folk Festival
      • MoFo
      • Taste of the Huon
      • Festival of Voices
      • Huon Blues Festival
      • Southport Regatta
      • TenDaysOnTheIsland
      • Tasmanian Public Holidays
    • National Parks
    • Town and City
    • Tasmanian Wildlife
    • Museums Art and Heritage >
      • Ida Bay Railway
      • ProjectX Transformer
      • Green Lens
      • Aboriginal Heritage
      • Mona Art Museum
      • Bruny Island Quarantine Station
    • Markets
  • Accommodation
    • Online Instant Bookings
    • Discount Rates
    • Specials
    • Budget >
      • ArtHouse BnB Huonville
      • Backpacker
      • Wwoof and HelpX Volunteer Exchange
      • Port Huon Cottages
      • Kermandie Waterfront Hotel
    • Mid Price >
      • Country Cottage Silverwood
      • Buttongrass Retreat
      • Old Woolstore
      • Corindas Colonial Cottages
      • Bruny Island Escapes >
        • Bruny Sunset Bay 3 Bedroom
    • Premium Luxury >
      • Little Seed Bed and Breakfast
      • Laidback Luxury
      • 2 On 2
      • Luxury Villa
    • Camping
    • Glamping >
      • Wilderness Camp Port Davey
    • Booking Terms
  • Travel Information
    • Custom and Bushwalker Transport
    • Travelling to Hobart and Huon Valley >
      • Hobart to Huon Valley Bus Service
      • Flight Arrivals Hobart
      • Spirit of Tasmania Specials
      • Flight Brisbane to Hobart
      • Travel Insurance Tasmania
    • Car Rental Hobart
    • Huon Pools and Gyms
    • Driving Directions Huon Valley
    • Weather in Tasmania >
      • Spring in Tasmania
      • Summer in Tasmania
      • Autumn in Tasmania
      • Winter in Tasmania
    • Southern Lights Aurora
    • Webcams
    • Special Needs and Quality Assurance >
      • Business and Groups
      • Gay Friendly Tourism
      • Gay Friendly Tasmania
    • Mobile Phone Coverage
  • Blog and News
    • Tourism News Blog
    • Emergency Information Southern Tasmania
    • Tasmanian Geographic
    • Gay Friendly Tasmania Launch
    • Land For Sale Huon Valley
  • Contact Us
    • Contact Form
    • Tourism Management and Promotion Services
    • Advertise
    • Discussion
    • Refunds
  • Admin
    • Search
    • ImageLibrary
    • Huon Valley Features